General Disclaimer

The Repair Guide is a service provided by various cities, municipalities, and cantons in Switzerland. The online platform Reparaturführer.ch contains information on businesses that repair defective household items, DIY repair instructions, and event listings. Reparaturführer.ch strives to ensure that the content is accurate at the time of online publication. However, it cannot guarantee the accuracy and reliability of the data. Liability claims against Reparaturführer.ch relating to material or immaterial damages caused by the use of the information provided, or by the use of incorrect or incomplete information, are excluded, except in cases of willful misconduct or gross negligence on the part of Reparaturführer.ch.

Operator and purpose

The owners and operators (hereinafter referred to as operators) of the online platform Reparaturführer.ch are listed on the website.

The purpose of Reparaturführer.ch is to publish addresses and information related to repairs. The operator reserves the right to make changes to content, design, and technical functionalities at any time without prior notice.

Copyright, copyrights, rights to entries

All general content on Reparaturführer.ch is protected by copyright. Its public and commercial use requires the written permission of the operator. Likewise, it is prohibited to copy or modify the design and logo for public or commercial purposes.

The integration (embedding) of pages or page elements from Reparaturführer.ch into other websites also requires permission. Simply placing a hyperlink to Reparaturführer.ch does not constitute integration.

The unauthorized use by third parties of printed entries or entries contained in electronic databases is prohibited, unless it is carried out by the providers themselves (hereinafter referred to as "provider"). The provider grants the operator the right to take legal action against such third parties, either in or out of court, in the event of such unauthorized use.

Downloading or copying content, images, photos, or other files does not transfer any rights to the content. Copyright and all other rights to content, images, photos, or other files on Reparaturführer.ch belong exclusively to the operator or the respective provider who uploaded them. When using or uploading images from third parties, the copyright holder or copyright holder must be acknowledged. The provider is responsible for the data they upload and, by accepting these terms and conditions, confirms that they only upload data for which they hold the rights. Prior written consent from the copyright holders is required for the reproduction of any elements.

Entries on reparaturführer.ch

These General Terms and Conditions (GTC) govern the relationship between the operator and the users of the listings (hereinafter referred to as the provider). The content and scope of the rights and obligations of the parties are determined by the wording of the respective provisions on Reparaturführer.ch in conjunction with these GTC. Any deviating terms and/or individual agreements must be in writing. In addition, the general legal provisions of the Swiss Code of Obligations apply.

Contract Conclusion and Processing:
Providers wishing to list their services must first create a user profile. Creating a profile is free of charge. This profile allows providers to manage, modify, or delete their listings online. By creating a user profile, providers agree that the operator may inform them about updates to Reparaturführer.ch via email. Creating a user profile also constitutes the provider's acceptance of these Terms and Conditions. The information required for registration must be truthful and complete. The operator reserves the right to verify the information provided. There is no right to be included on the online platform Reparaturführer.ch.

Eligibility Requirements:
Only service providers who repair items themselves or whose primary focus is on repair are eligible to register. Service providers who merely collect items for repair and forward them to third parties are not eligible for registration.

Provider's Obligations:
The provider agrees not to make any entries for which they are not authorized. They are responsible for the content of their entries and agree to comply with all applicable laws, ethical standards, and industry regulations. In particular, they ensure that no third-party rights are infringed by transmitted or stored content. In the event of violations, the provider shall indemnify and hold harmless the operator, its officers, and agents from any third-party claims. Upon receipt of a request for a counterstatement (Art. 28g et seq. of the Swiss Civil Code) against an entry, the operator shall inform the provider of the receipt of the request. The operator has sole discretion regarding the right of counterstatement. The provider agrees to keep their password confidential to prevent unauthorized use of their account. They are responsible for all use of their account. She is also liable if prohibited content is transmitted or stored via her profile, with or without her knowledge, by a third party, provided she has violated her obligation to carefully safeguard her login credentials and protect them from unauthorized access. If there is reason to believe that unauthorized third parties have gained knowledge of her login credentials, she must have her password changed immediately.

Costs:
Using the platform, setting up a user profile, and creating knowledge contributions are free of charge.

Termination of Use of reparaturführer.ch:
The service provider may terminate their registration on reparaturführer.ch at any time. The operator reserves the right to delete user profiles that are not maintained or are insufficiently maintained, or if there are reasonable doubts about the accuracy of the information provided, without giving reasons. In the event of repeated negative customer feedback about a service provider, the operator may delete the entry after consulting with the service provider. In these cases, all of the service provider's profile data will be deleted.

Warranty and Liability:
The operator takes the utmost care to ensure the accuracy of the published information. Nevertheless, no warranty can be given regarding the accuracy, correctness, timeliness, reliability, and completeness of the information published on this website. The operator expressly reserves the right to change, delete, or (even temporarily) not publish content or provider data, in whole or in part, at any time without prior notice. Complaints regarding the incorrect appearance or non-appearance of entries must be reported to the operator within 10 days of publication. The operator assumes no guarantee for the correct and error-free display of entries in both the repair shop directory and the knowledge articles. Liability claims against Reparaturführer.ch relating to damages of a material or immaterial nature caused by the use of the information provided or by the use of incorrect or incomplete information are excluded, except in cases of willful misconduct or gross negligence on the part of Reparaturführer.ch.

Liability

The operator excludes all responsibility for the accuracy and timeliness of the content on Reparaturführer.ch. This also applies to all websites linked to Reparaturführer.ch and to all websites that link to Reparaturführer.ch. In particular, all responsibility for any criminally relevant content of any kind on linked or linking websites is disclaimed.

The operator provides no guarantee for the operation of the website Reparaturführer.ch and excludes all liability for any damage to hardware or software caused by viruses or technical problems of any kind. Access to Reparaturführer.ch is at your own risk.

Final Provisions

This contract is governed exclusively by Swiss law. The place of jurisdiction is Solothurn.

Any applicable legal provisions governing the operation and use of Reparaturführer.ch remain reserved and shall apply from the date of their entry into force. Should any provision of these general or supplementary terms and conditions be or become invalid, the remaining provisions shall remain unaffected.

The operator reserves the right to make changes to these terms and conditions at any time.

Solothurn, 2024